Delete your account

You can delete your account and its data at any time.

Cancel your subscription first

If you are on a paid plan, deletion is blocked until you cancel. Go to Settings → Billing → Cancel, then come back.

This is not about stopping charges — deletion would end the subscription anyway. It is about what deletion takes with it: the customer record, the invoices, and the 14-day right to withdraw. Delete on day three of a subscription and the money is gone with nothing left to refund it against. Cancelling first is one extra click, and it is the click where we can still offer you that refund. See Refunds and the 14-day right to cancel.

How

1. Go to Settings → Account.
2. Open Delete account and confirm by typing your email.

What happens

• Your chats, files, memories, assistants and connected apps are removed.
• Deletion is permanent — we cannot recover a deleted account.
• Your billing history goes with it, which is why any refund you are owed has to be settled before, not after.

Want to keep something first? Download your deliverables before you delete — they go too.