Change your email
Your email address is your account: it's where your sign-in code goes, so changing it changes how you get in.
How to change it
You can't change the address from Settings yet. Email support@esan.ai from the address currently on your account and tell us the new one, and we'll make the change with you.
Your data, history and memories stay with the account — only the address changes.
There is no password to change
Esan has no passwords. You sign in with a code we email you, or with Google. There is nothing to set, rotate or reset.
If you've lost access to your old address
Write to support@esan.ai from the address you want to use instead, say that you can no longer reach the old one, and we'll verify you another way before changing anything.
Was this page helpful?