Change your email
Your email address is your account: it's where your sign-in code goes, so changing it changes how you get in.
How to change it
- Go to Settings → Account.
- Choose Change email and enter the new address.
- We send a confirmation to the new address. The change only takes effect once you confirm it.
Until you confirm, your old address keeps working — so a typo cannot lock you out. Your data, history and memories stay with the account.
There is no password to change
Esan has no passwords. You sign in with a code we email you, or with Google. There is nothing to set, rotate or reset.
If you can't access either address
If you've lost access to your old email and can't receive the confirmation, email support@esan.ai and we'll verify you another way.
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